Privacy policy

Socials Made Different is a workspace for people who run social media for more than one brand. You trust us with your work and your clients’ information. Here is exactly what we collect, why, and what you can do about it.

The short version

• We only collect what the app needs to work.
• We never sell your data or show you ads.
• Your clients, posts, notes and files are private to you and the people you choose to share a client with.
• You can ask us to delete your account and everything in it at any time.

What we collect

Your account

Your name, email address and password when you sign up, plus the invite code you used. Passwords are stored as a secure hash by our sign-in provider. We can’t see them.

Your profile

Anything you choose to add on My account: studio name, role, work email, phone, website, location, time zone, hours, specialties, bio, email sign-off and your color theme.

Your work

The clients you add and everything about them: names, handles, industry, brand colors, fonts, links, strategy notes, contacts, content pillars, posts (dates, captions, hashtags, links, notes and results you log), client notes, and the logos and cover photos you upload.

Waitlist

If you join the waitlist on socialsmadedifferent.com, we keep the email address (and name, if given) you submit.

Technical basics

Our hosting provider keeps standard server logs (like IP address, browser type and the time of a request) to keep the service secure and running. We use only the cookies needed to keep you signed in. We don’t use advertising or cross-site tracking cookies.

How we use it

• To run the app: sign you in, save your work, and show it back to you and your teammates.
• To send account emails, like confirming your email address or resetting your password.
• To let you know about your invite, important changes, or problems with your account.
• To keep the service secure and fix bugs.

We don’t use your clients’ information or your content to advertise to anyone.

Who can see your data

You. Your workspace is private by default. Your teammates. When you share a client, the people you add can see and edit that client, its posts, notes, brand kit and files, and see each other’s name and email. Anyone can leave a shared client, and the owner can remove people at any time. Our service providers. We use a small number of companies to run the app, only for that purpose:

• Supabase stores the database, handles sign-in and stores uploaded files.
• Hostinger hosts the website and app, and handles our email.
• Anthropic (Claude) will power optional AI features like Idea studio and weekly trends. When you use them, the details needed for that request are sent to Anthropic to generate a response. We’ll update this policy before these features go live.

We’ll share information if the law requires it, to protect someone’s safety, or as part of a sale or merger of the business, in which case this policy would continue to apply.

Your clients’ information

You decide what client information goes into your workspace. Please only add what you have permission to use, and avoid sensitive personal details that don’t belong in a content plan. We treat your clients’ information with the same care as your own.

How we protect it

Everything is sent over encrypted connections (https). Database rules make sure each account can only reach its own clients and the clients shared with it. Uploaded logos and photos are stored privately and shown through short-lived links. No system is perfect, but we take reasonable steps and will tell you promptly if a breach affects your data.

How long we keep it

We keep your data while your account is open. When you delete a client in the app, its posts, notes and files are deleted too. If you ask us to close your account, we delete your account and workspace within 30 days, except for anything we’re required to keep by law. Backups roll off on their normal schedule.

Your choices and rights

• See and edit your profile and work any time in the app.
• Ask for a copy of your data, or ask us to correct or delete it.
• Leave the waitlist or stop non-essential emails at any time.

Email hello@socialsmadedifferent.com and we’ll respond within 30 days. Depending on where you live, you may have additional rights under laws like the GDPR or California privacy law, and we’ll honor them.

Where data is stored

Our providers may store and process data in the United States and other countries. By using the service, you understand your information may be handled outside the country where you live.

Children

Socials Made Different is for professionals. It isn’t meant for anyone under 16, and we don’t knowingly collect their data.

Changes

If we make meaningful changes, we’ll update the date at the top and let you know in the app or by email before they take effect.

Contact

Questions or requests: hello@socialsmadedifferent.com